Dealing with your Friendly Neighborhood Dispensary Budtender
Saturday, August 25th, 2018
I have strict rules for tipping: at the bar, it’s a dollar per drink, at the restaurant, it’s twenty-percent for awesome service, and a passive-aggressive fifteen-percent for anything less. But the first time I purchased legal weed, I had no idea what to do—there was a tip jar by the register, so when I bought my first joint, I stuffed two dollars in that jar for the budtender and then looked at her to see if she thought it was acceptable. She didn’t notice, so I went on my way hoping it was okay.
Now that I stand on the other side of the counter, I know that a two-buck tip for a joint is perfectly acceptable, if not overkill. You see, dispensary budtenders are nothing like bartenders or servers even though the jobs are similar: we receive a regular wage, so tips are an added bonus, not the cornerstone to our living like they are for a waitress. Throwing a buck or two into our jar is simply a way to say “thank you” if we’ve answered all your questions and provided the type of customer service you expect, but it isn’t necessary; we’ll never judge you behind your back if you go on your way without leaving a tip.
But if you really loved your experience in our Durango dispensary, there’s an even better way to show us: leave us a Google review. After all, this is the modern age, and Google makes the world go ‘round (and it’s probably how you found this blog). If you leave us a review, it lets us know how we’re doing and how we can improve; we need your input because we want to be the best.
For example, if you Google “The Greenery,” click “rate and review” over to the right, select the number of stars, type something like, “Jesse writes the best pot blogs on earth,” and then click “publish,” I get all sorts of kudus. Fun, right? But if there’s something we need to do better (like if you found a typo in this blog), please tell us that too; we want to hear it.
We also need to talk about your I.D. I’ve told you this before and I’m sure you already know it, but you must have a valid government-issued form of identification proving that you’re twenty-one or older to purchase anything in our dispensary. That being said, I know how annoying it can be to take out your driver’s license and show it to a budtender, but we don’t have a choice—if my grandmother were still alive (and if she got over that whole “devil’s lettuce” thing when it comes to pot), I’d have to card her if she came in here just to make sure her I.D. wasn’t expired. It’s either that, or a hefty fine and the loss of my ridiculously fun job.
And what makes this rule especially irksome is that if you show your I.D. to a budtender when you come in, but someone different rings you up, you’ll have to show your I.D. again even though you’re still the same person. We don’t have a choice. So please, even though it’s annoying to pull that I.D. out of your wallet or purse, bear with us. Budtenders don’t make the rules, but we have to follow them.
Other than that, the only thing you need to know is that we’re here for you; it’s our job to provide you with an educational experience when you come in to The Greenery. It’s what we do. I don’t care if there’s a line out the door: if I’m helping you at the counter, I’ll take my time to answer every question you have each and every time, so don’t be afraid to ask. That’s what makes The Greenery different than all the other dispensaries in town, so please don’t feel as if you’re in a rush while you’re here, because to us, your experience is more important than anything else. And that’s how it’ll always be when you’re dealing with our budtenders, because We’re Your Best Buds!